This value-priced HP Care Pack offering provides high-quality door-to-door hardware service. It includes telephone support, pick-up of your failed HP branded hardware unit, repair or replacement at an HP-designated repair center, and return of the operational unit to you.                                                                            
                                    
                                        
                                                                                               General Information 
  Manufacturer:  Hewlett Packard Enterprise
  Manufacturer Part Number:  U6490E
  Manufacturer Website Address:  http://www.hpe.com
  Service Name:  Care Pack
     Service Information 
  Service Main Type:  Maintenance  
Service Sub Type:  Physical  
Service Description:  9x5  
Service Details:  
Repair center services: For issues that cannot be resolved remotely, an HP-authorized representative at an HP-designated repair center provides technical support on the failed hardware product, repairing or replacing components or the entire unit as necessary. Your coverage includes all required parts and materials.  
Service Availability:  9 x 5  
Service Response Time:  7 Day  
Service Location:  On-site  
Service Duration:  3 Year  
Product Supported: