Privacy Policy

This Privacy Policy applies to information we collect from you

This statement describes our privacy practices for the websites where it is posted. This includes mobile websites, text programs and applications. It also applies to information we collect in our stores or other places offline.

We collect information from you in many ways

We collect information directly from you.For example, if you register for a promotion or apply for a job. We might collect information if you post a comment on one of our websites or request information. We also collect information when you apply for our credit card or buy something.

We use common tracking technologies.

We, or third parties on our site, collect personal information about users over time and across different websites when you use this website or service. To do this, we or these third parties use several common tracking tools. These may include browser cookies. We may also use web beacons and similar technologies. We use these tools to track our consumers and website visitors. We also use them for other business purposes, including:

  • To track new visitors to our sites.
  • To recognize past customers. This includes visitors at our stores that have registered their phones with us.
  • To serve you with advertising content in which we think you will be interested. As part of this customization, we may observe your behaviors on this website or on other websites. We may also get information about your browsing history from our trusted business partners.
  • So we can better understand our audience, our customers, our website visitors, and their respective interests.
You can control tracking tools.

Your browser may give you the ability to control cookies. How you do so depends on the type of cookie. Certain browsers can be set to reject browser cookies.

NOTE:If you set your computer to block cookies, you may not be able to use certain features on our sites. Options you select are browser and device specific, and if you block or delete cookies, not all of the tracking that we have described in this policy will stop.

OUR DO NOT TRACK POLICY: Some browsers have a Do Not Track feature that lets you tell websites that you do not want to have your online activities tracked. These features are not yet uniform, so we are not currently set up to respond to those signals.

Our ads on other websites may be served based on tracking.

We may also work with online advertising companies to provide you with advertising that is as relevant and useful as possible. We may provide this advertising on our website and other third party sites that you visit. These ads may be based on information you submit on our websites or third party sites. They may also be based on your activities or behaviors on our websites or on third party sites. The information gathered may be used to serve you with advertisements on our websites or on third party websites. This include mobile websites or applications.

You can opt-out of online behavioral advertising.

We sometimes work with vendors to provide you with online ads. What ads you see may be based on your activities on our website or third party sites. To opt out of having your online behavior tracked for advertising purposes click here.

We collect various information about you

We may collect your name, email address, postal address, phone number, cell phone number, or credit card number, for example. We may ask you for information to learn more about you, like your age or products you like. In a mobile environment, we might collect your location. We might look at how often you use the app and where you downloaded it.

We use information as disclosed and described here

To respond to your requests or questions.For example, we might use your information to register you for promotions.

To improve our products and services.We might use your information to customize your experience with us.

To look at site trends and customer interests.We may use your information to make website or product improvements. We may also combine information we get from you with information we have gotten from third parties.

For security purposes.We may use information to protect our company, our customers, or our websites

To promote us and our various websites.Unless we tell you otherwise, we might notify you about products, special promotions, or offers. We might tell you about new website features or products. We might also push out mobile notices for content or offers we think you might like. To manage this, follow the instructions in “Your choices about our marketing and tracking tools”, below.

To communicate with you about your account or our relationship:We may contact you to tell you about changes to this Policy or our website Terms. We may also tell you about issues with your orders.

We may share information with third parties

Your information may be shared when legally permitted, including in the following situations:

Within our company (including our affiliated companies).

With third parties who perform services on our behalf.For example, we share information with vendors, or will authorize them to collect information on our behalf. Some vendors may be located outside of the United States.

With our business partners.To opt out of having your information shared, see “Your choices about our marketing and tracking tools” below. To stop receiving information from a business partner, follow its opt out instructions.

If we think we have to in order to comply with the law.For example, we will share information to respond to a court order or subpoena. We may also share it if a government agency or investigatory body requests. We may also share information to protect us, our sites, or our users. We might share information with other companies for fraud and credit risk reduction.

With any successor to all or part of our business.For example, if part of our business was sold we may sell our customer list as part of that transaction.

Our websites may link to third party sites or services we don’t control

If you click on one of those links, you will be taken to websites we do not control. This policy does not apply to the information practices of that website. You should read the privacy policy of other websites carefully. We are not responsible for such third party's sites.

We use standard security measures to protect your information

The Internet is not 100% secure. We thus cannot promise that your information will be completely safe. Please use caution when using the Internet or providing personal information to others.

Our digital platforms and programs are not intended for kids

Our websites are not intended for children under 13. We take steps on these sites to avoid collecting information online from children under 13. In some cases, children may give us information without us knowing about it. If you are a parent or legal guardian and believe that your child under 13 has provided us with personally identifiable information, please email us (privacysupport@usbpi.com) or call us at 1-800-443-9107. If you want to write, use the address listed below. Please mark your inquiries to the attention of "COPPA - Information Request" and include your email and phone number.

Learn more about how to protect your child online. Read the helpful information provided by the FTC. This information includes this consumer education bulletin.

We store information in the United States.

Information we maintain is stored in the United States. If you live outside of the United States, you understand and agree that we may transfer your information to the United States. This site is subject to U.S. laws, which may not afford the same level of protection as those in your country.

Your choices about our marketing and tracking tools.

You can opt out of marketing emails and texts.To stop receiving our promotional emails, please email us (privacysupport@usbpi.com) or call us at 1-800-443-9107. Please indicate whether you wish to continue to receive USBPI’s catalogs and other postal mailings. To stop receiving marketing text messages, email us at (privacysupport@usbpi.com) (be sure to include your cell phone number in the email message).

You can control if we share information with third parties for their marketing purposes.To opt out of having us share your information with third parties for their promotional purposes, please email us (privacysupport@usbpi .com) or call us at 1-800-443-9107. If you accept an offer from one of them after you opt out, we will share your information with that specific party.

You can control cookies and tracking tools. To learn how we - and our vendors - use cookies and other tracking tools, please refer to the section above titled, “We collect information from you in many ways”.

Our do not track policy: Some browsers have a "Do Not Track" feature that lets you tell websites that you do not want to have your online activities tracked. These features are not yet uniform, so we are not currently set up to respond to those signals.

You can control tools on your mobile devices. For example, you can turn off the GPS locator or push notifications on your phone. Each push notification has an unsubscribe link.

You have other controls you can exercise. You can choose whether or not to share personal information. If you choose not to share, some features and services may be more difficult or impossible to use. If you turn off cookies or tracking tools, parts of our site and services may also not work properly.

Feel free to contact us if you have more questions.

You can email us at (privacysupport@usbpi.com) or write to us at: 

  • Attn: Ecommerce Privacy Team
  • U.S. Business Products, Inc.
  • P.O. Box 9172, 3860 Napier Field Rd.
  • Dothan, AL 36304

We may update this Policy.

From time to time, we may change our privacy policies. We will notify you of any material changes to our Policy as required by law. We will also post an updated copy on our website. Please check our site periodically for updates.