HP Care Pack - 3 Year - Service - 9 x 5 Next Business Day - On-site - Exchange - Electronic and Physical Service

HEWUG072A

Replace failed hardware units quickly and conveniently with HP Services reliable Next Business Day Exchange service. This easy-to-use HP Care Pack extended warranty service gives you a cost-efficient alternative to on-site repair for HP products.

General Information

Manufacturer: HP Inc.
Manufacturer Part Number: UG072A
Manufacturer Website Address: http://www.hp.com
Service Name: Care Pack

Service Information

Service Main Type: Exchange
Service Sub Type: Electronic and Physical
Service Description: 9x5 Next Business Day
Service Details:

Remote problem diagnosis and support:
HP Services works with you to isolate hardware problems and help with product installation, configuration, setup, and problem resolution.

Next Business Day Exchange:
If the problem cannot be resolved remotely, we replace your failed product with a new or equivalent-to-new product free of major cosmetic defects. Next Business Day Exchange delivery of replacement products is available for calls received before 2:00 pm local time. Your permanent replacement unit will be delivered by 3:00 pm local time.

Standard business hours coverage:
Remote telephone support is available 8:00 am 5:00 pm Monday through Friday, excluding holidays.

Provided Support: Configuration,Troubleshooting,Phone Support
Service Availability: 9 x 5
Service Response Time: Next Business Day
Service Location: On-site
Service Duration: 3 Year
Product Supported:

AIO/Mobile OfficeJet Printer

Full Color Printing

Wide Format Printing