Increase equipment availability and productivity with rapid-response onsite support for your HP hardware.
General Information
Manufacturer: Hewlett Packard Enterprise
Manufacturer Part Number: U3797E
Manufacturer Website Address: http://www.hpe.com
Service Name: Care Pack
Service Information
Service Main Type: Maintenance
Service Sub Type: Physical
Service Characteristic: Parts & Labor
Service Description: 9x5
Service Details:
4-hour onsite response: For issues that cannot be resolved remotely, an authorized HP Services representative arrives at your site within 4 hours after your call has been logged, if this time falls within your contracted service window. HP Services returns your covered hardware to operational condition, repairing or replacing components or entire units as necessary. Your coverage includes all required parts and materials.
Service Availability: 9 x 5
Service Response Time: 4 Hour
Service Location: On-site
Service Duration: 3 Year
Product Supported: